Reliable, compassionate support that helps you live independently, safely, and with dignity.
No pressure. Just a friendly chat about what you need.
Many NDIS participants feel powerless in a system that overpromises and under delivers. Untrained, unreliable carers can leave you feeling unsafe and unheard. You deserve better.
Carers who don’t follow your care plan
Long contracts with no control
Feeling anxious and unseen in your own home
ILS was built out of frustration with the broken care system. We’ve seen how careless support erodes confidence and independence. We’re here to change that.
CPR & First Aid updated annually.
Online refreshers every 3 months.
Participant-Specific support tailored to your needs.
You review and approve your carers before they start.
You’ll always know who’s coming into your home and that they’re trained, prepared, and genuinely care.
We’ll meet you (at home or our office) to understand your needs and goals.
Together, we’ll design a plan around your lifestyle and funding. You’ll choose your carers.
We’ll confirm your roster, ensure your safety, and begin delivering reliable, compassionate care.
Uncertain who’s showing up
Confident in consistent, reliable care
Feeling powerless and unheard
Empowered and respected
Frustrated by carers who don’t care
Supported by professionals who do
Dependent on unreliable help
Living freely on your own terms
Too many carers are sent onsite unprepared or without the right training if things go wrong. That’s why we have strict requirements for every support worker.
Working With Children Check
Certificate of Completion of NDIS Worker Orientation Module
First Aid and CPR Certificate
Medication Administration Certificate
Manual Handling Certificate
Disability Services Employment Screening
Valid Australian driver's licence
Current Police Clearance WA
Having at least three years of experience in helping people with disabilities in various settings
Certificate III or higher in Aged Care, Individual Support (Disability), Enrolled Nurse or equivalent
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You don’t have to feel powerless anymore. We’ll help you build a care plan that gives you control, comfort, and confidence.
If a support worker uses their vehicle, the allowance is $1.10 per kilometre (excluding additional costs like parking fees). If public transport is used, the participant must pay for the support worker’s transport costs.
Community Access & Peer Support: Minimum 3-hour charge.
Daily Living Support: Minimum 3-hour charge.
Sleepover shifts are normally 12 hours duration, including 4 hours of active support and 8 hours of sleep without interruptions. Any additional hours required before or after the shift will be charged based on time and day preferences.
Cancellations must be notified at least 7 days in advance to avoid a 100% charge.
For emergencies, cancellations must be notified 24 hours in advance.
A no-show will incur the same penalty as the cancellation policy.
Yes, participants can withdraw by completing a Withdrawal Form and providing a minimum of 15 days notice